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| Feedback & Testimonials |
| TESTIMONIALS |
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 Feedback |
| Press Release |
| Testimonials |
To whom it may concern This letter is to confirm that Alan Shaw of Carshaw Management and Quality Servuices has been an Associate Trainer & Consultant to the Management Training Team, Training Services, since 1993. During this time he has undertaken a range of training and development activities throughout the whole of the London Transport organisation. The focus of this work has been in behavioural and performance improvement at both an individual and a team level, particularly in customer care, the pursuit of excellence, managing change, team building, stress management and problem solving. Alan is very competent at what he does and customers and delegates find him personable and presentable, projecting a professional image at all times. Yours faithfully Diane Whelan MA DMS MIMgt Grad IPD Management Training Manager Training Services To whom it may concern, I have known Alan Shaw since 1990. Since then, he has undertaken various training and consultancy assignments in organisations for which I have worked. His work has focused on improving both individual and company performance and has consisted of coaching, developmental workshops, and management systems development. Alan is undoubtedly a skilled trainer and consultant with a broad experience base. He works closely with his clients to ensure he understands their needs and responds flexibly to their input. Yours faithfully, Nigel Cook Human Resources Executive.
Carshaw Management and Quality Services 4 Hutchinson Close Etching Hill Rugeley WSI5 4DP To Whom it May Concern Re Mr Alan Shaw 1 have known Alan for many years. as a friend, colleague and co-trainer. I have always been impressed by his professionalism. He is an excellent facilitator, allowing all trainees to participate fully in any event he runs, whilst ensuring his training is pertinent, comprehensive and enjoyable. Alan is very easy to work with. He operates well as a team member and as a team leader. He considers all points of view and contributes relevant and useful information. Alan's breadth of knowledge, broad experience and comprehensive resource base make him an excellent choice as a business consultant and trainer. On occasions when I have been in need of a person to take over some of my work, I have had no hesitation in handing over to Alan. Yours sincerely Kent Parson Senior Consultant
Carshaw Management and Quality Services 4, Hutchinson Close Rugeley WS15 2RG Dear Alan, I confirm that, since 1992, you have been a regular visitor to our premises. During that time you have helped us to develop our business in many different ways by providing a qualified consultancy and training for the benefit of all our staff and our business. Your empathy with the day to day concerns of our type of business is invaluable. With your help, we are actively engaged in the pursuit of excellence in our business operations, and we feel that we are able to work together on our business development at a pace which suits our style of work. The results speak for themselves. With your help we won the Coach Industry Supplier of the Year Award 1999 for the excellence of our customer care. This has opened some doors for us that were previously closed. We have so far this year had our highest turnover ever. We find that you have a very open and approachable manner that enables us to work together as colleagues and we look forward to a longer and more rewarding partnership in the future. Yours sincerely. William Bradburn Managing Director
Alan Shaw Carshaw Management and Quality Services 4, Hutchinson Close Rugeley WS15 2RG Dear Alan, It gives me great pleasure to be able to provide this testimonial for you. I can confirm that you have worked with our Company since 1992, primarily working with our Team Leaders. You have continued to support them through many changes in not only a training and developmental role, but also as an important motivator to each of them individually. The work that you have done has concentrated on both behavioural and performance improvement at both an individual and a team level, with a lot of the work being directly focused on live issues in the work place. You have also provided excellent support and guidance for me and other managers. You demonstrate that you have our interests at heart. Throughout our relationship you have always promoted a professional, approachable and empathetic image which has fully supported our business needs. Yours sincerely Annette M Grigg (Mrs) Human Resources Manager 
Extract from Client List
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