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London Transport
Training Services
Ashfield House
7 Beaumont Avenue
London W14 9UY
Tel 0171 918 5563
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To whom it may concern
This letter is to confirm that Alan Shaw of Carshaw Management and Quality
Servuices has been an Associate Trainer & Consultant to the Management
Training Team, Training Services, since 1993.
During this time he has undertaken a range of training and development
activities throughout the whole of the London Transport organisation. The
focus of this work has been in behavioural and performance improvement at
both an individual and a team level, particularly in customer care, the
pursuit of excellence, managing change, team building, stress management
and problem solving.
Alan is very competent at what he does and customers and delegates find
him personable and presentable, projecting a professional image at all
times.
Yours faithfully
Diane Whelan MA DMS MIMgt Grad IPD
Management Training Manager
Training Services
To whom it may concern,
Re: Mr A. Shaw, Carshaw Management & Quality Services
I have known Alan Shaw since 1990. Since then, he has undertaken various
training and consultancy assignments in organisations for which I have
worked. His work has focused on improving both individual and company
performance and has consisted of coaching, developmental workshops, and
management systems development.
Alan is undoubtedly a skilled trainer and consultant with a broad
experience base. He works closely with his clients to ensure he
understands their needs and responds flexibly to their input.
Yours faithfully,
Nigel Cook
Human Resources Executive.
BAIRDWEAR MANUFACTURING LTD - HALESFIELD 13 - TELFORD - SHROPSHIRE TF7 4PL - ENGLAND - TEL: 01952 683700
people first
Training & Development Consultants
Tel 01543
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Carshaw Management and Quality Services
4 Hutchinson Close
Etching Hill
Rugeley
WSI5 4DP
To Whom it May Concern
Re Mr Alan Shaw
1 have known Alan for many years. as a friend, colleague and co-trainer. I
have always been impressed by his professionalism. He is an excellent
facilitator, allowing all trainees to participate fully in any event he
runs, whilst ensuring his training is pertinent, comprehensive and
enjoyable.
Alan is very easy to work with. He operates well as a team member and as a
team leader. He considers all points of view and contributes relevant and
useful information.
Alan's breadth of knowledge, broad experience and comprehensive resource
base make him an excellent choice as a business consultant and trainer. On
occasions when I have been in need of a person to take over some of my
work, I have had no hesitation in handing over to Alan.
Yours sincerely
Kent Parson
Senior Consultant
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Bradtech Ltd
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Dependable Service for
Passenger Convenience
Comfort and Safety
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Carshaw Management and Quality Services
4, Hutchinson Close
Rugeley
WS15 2RG
Dear Alan,
I confirm that, since 1992, you have been a regular visitor to our
premises. During that time you have helped us to develop our business in
many different ways by providing a qualified consultancy and training for
the benefit of all our staff and our business. Your empathy with the day
to day concerns of our type of business is invaluable.
With your help, we are actively engaged in the pursuit of excellence in
our business operations, and we feel that we are able to work together on
our business development at a pace which suits our style of work. The
results speak for themselves. With your help we won the Coach Industry
Supplier of the Year Award 1999 for the excellence of our customer care.
This has opened some doors for us that were previously closed. We have so
far this year had our highest turnover ever.
We find that you have a very open and approachable manner that enables us
to work together as colleagues and we look forward to a longer and more
rewarding partnership in the future.
Yours sincerely.
William Bradburn
Managing Director
Bradtech Limited, Unit 3 Ladford Covert, Seighford, Stafford, ST18 9QD Tel 01785 282800
Alan Shaw
Carshaw Management and Quality Services
4, Hutchinson Close
Rugeley
WS15 2RG
Dear Alan,
It gives me great pleasure to be able to provide this testimonial for you.
I can confirm that you have worked with our Company since 1992, primarily
working with our Team Leaders. You have continued to support them through
many changes in not only a training and developmental role, but also as an
important motivator to each of them individually.
The work that you have done has concentrated on both behavioural and
performance improvement at both an individual and a team level, with a lot
of the work being directly focused on live issues in the work place. You
have also provided excellent support and guidance for me and other
managers. You demonstrate that you have our interests at heart.
Throughout our relationship you have always promoted a professional,
approachable and empathetic image which has fully supported our business
needs.
Yours sincerely
Annette M Grigg (Mrs)
Human Resources Manager
Renold Chain, Horninglow Road, Burton on Trent, Staffordshire, DE14 2PS Tel 01283 532881
Clients
Extract from Client List
| AIRFOIL TECHNOLOGY INT'L
| ALVIS VEHICLES
| | A R MANLEY
| BOWATER BUSINESS FORMS
| | BLAGDEN PACKAGING
| BRITISH GAS
| | BRD COMPANY
| BRADTECH
| | BRITISH DENKAVIT
| CARDOWAN CREAMERIES
| | CARGILL UK
| CANNOCK CHASE D COUNCIL
| | CASTLE VALE HOUSING ASSOC
| CITY ELECTRICAL FACTORS
| | CHAMBER CERTIFICATION
| CLARKSON INT'L TOOLS
| | CMB ENGINEERING, A & C
| COMPUTER APPLIED TECHNOLOGY
| | CPC EUROPE
| COOKE BROTHERS
| | CORUS
| CREDA LTD
| | DALGETY AGRICULTURE
| FAME COMPUTERS
| | FAIREY INDUSTRIAL CERAMICS
| FORMFLO
| | GEC FERRANTI
| GEC ALSTHOM, PR & CONT
| | GENERAL ELECTRIC
| HUTCHINSON (UK) LTD
| | HST FEEDS
| ICI plc, CHEM & POLYMER
| | IFS INTERNATIONAL (UK)
| INDESIT
| | GKN DEFENCE
| INLAND REVENUE
| | JCB EXCAVATORS
| KAZAKHMYS COPPER CORPORATION
| | LEAVESLEY INTERNATIONAL
| LINPAC
| | LONDON TRANSPORT
| MID-CHESHIRE NHS TRUST
| | NAUTIC STEELS
| NEI ALLEN GEARS
| | NE WORCESTER COLLEGE
| NORGREN MARTONAIR
| | PEDIGREE PETFOODS
| PERCY LANE
| | PIRELLI
| PREMIER FOODS INTERNATIONAL
| | QUINTON HAZELL
| REDE GROUP
| | RENOLD CHAIN
| RUBBER ASTIC
| | RURAL COMM COUNCIL, WALES
| RUSSEL'S RUBBER
| | SCHOTT GLASS
| SHIPLEY EUROPE
| | SMOKECLOAK
| SPRINGFIELD GROUP
| | STAFFORD COLLEGE
| STAFFS UNI LICHFIELD CENTRE
| | STAFFORDSHIRE FHSA
| STAFFORDSHIRE COUNTY COUNCIL
| | STAFFS BUS & ENVIRONMENT
| STAFFS UNIVERSITY
| | TELECOM MIDLANDS
| TORRENT TRACKSIDE
| | TRIPLEX AIR & SP PRODUCTS
| WARDELL ARMSTRONG
| | WARKS COUNTY COUNCIL
| WOLVERHAMPTON MB COUNCIL
| | WYNN ELECTRONICS
| YUASA BATTERIES
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